Question

Simulcast

  • 24 October 2021
  • 1 reply
  • 18 views

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I am on the starter plan and trying to set up a simulcast for an event.

However, I am not seeing that option under stages and I am wondering if its because of the plan that I am on? 

Thanks for your help.


1 reply

Hi Digital Jamaica,

 

as stated in the Zendesk article, the simulcast option is available in all plans: https://hopin.zendesk.com/hc/en-us/articles/360056079292-How-to-use-Simulcast-from-the-Stage-to-another-streaming-platform

 

However, you will need to:

  1. Set the stageprovider as “Hopin”
  2. Use the “Hopin Backstage” not the Streamyard backstage!

At the moment, the Simulcast feature is not available if you use the streamyard backstage.

 

Best Regards,

Benjamin

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